bTrusted: Monitor and manage your online reputation

bTrusted helps cut through the clutter associated with managing online reputations. Don't just wait passively for reviews to come in: Take control over the most important aspects of your reputation, including reviews, listings, and social media.

Connecting with clients is easy with built-in smart review responses and powerful review insights backed by artificial intelligence! And with reporting built right in, you can see how you have improved your reputation over time.

Compile reviews from dozens of sites so you can easily see what’s being said about your business online.

Improve search rank by identifying online business listings that are inaccurate or missing from essential directories and online listing sources.

Monitor where your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

Use competitive benchmarking to see how your business stacks up to the competition on social media outlets and local search.

Respond to Google and Facebook reviews in just two clicks using pre-loaded default templates that you can customize to make your own.

Why is online review monitoring and engagement important?

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.

When you sign up for a free online marketing needs assessment, you receive freemium access to bTrusted for 30 days, and the product remains free if you sign up to be a Branding Company client.