Customer Voice: Turn customer experiences into stars

Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. You know that it’s important to capture your customer's feedback, but its a time-intensive process.

With Customer Voice, you have the power to gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect their valuable feedback and show up where they are looking.

Customer Voice is a powerful customer feedback tool that will have you seeing stars!

Use happy customers to win new customers: Leverage the voice of brand champions to improve your online word-of-mouth. Invite existing customers to share their experiences online so new customers know you can be trusted.

Collect feedback to better your business: Ensure customers are getting what they want and expect. Invite them to share their experiences so you can put their valuable feedback to work.

Build a targeted presence across popular review sites: Make sure your reviews show up where your customers spend the most time. Focus on collecting feedback on the review sites that impact your business.

Help businesses shine in local search: Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you.

Reach customers wherever they are: Customer Voice gives you the flexibility to request reviews on the medium that works best for your customers--either text message or email.

90% of consumers read online reviews before buying

Customer Voice gives you the power to gather customer experiences, boost your star power, and shine in front of consumers who are doing research about your business.

Collect feedback faster than ever - You're a few clicks away from gathering feedback from the customers that interact with your business. Customer voice helps you easily understand the success of your service.

Use happy customers to win more business - Leverage the voice of your brand champions to improve online word-of-mouth. Invite existing customers to share their experiences online so new customers know they can trust you.

Reach customers wherever they are - Customer Voice gives you the flexibility to request reviews over text message or email.

Shine in Local Search - Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you.

Customizable templates for your brand - Your feedback requests look the way you want, under your brand.

When you sign up for a free online marketing needs assessment, you receive freemium access to Customer Voice for 30 days, and the product remains free if you sign up to be a Branding Company client.